Feel free to have a look at the services our sister companies can offer.
Specialising in the creation, implementation and management of tailored customer engagement strategies, designed to reward customers and improve advocacy levels.
Specialising in the production of bespoke marketing publications and voucher based propositions.
Provides specialist services in the area of CRM & customer loyalty, to help clients understand their customers and develop targeted campaigns to build stronger relationships, leading to increased value
Dedicated to achieving uplift of interest in various channels across the automotive trade
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
What we do – Fulfilment and Contact Solutions
Our research has confirmed that the customer experience when redeeming/ claiming offers or incentives can have just as much impact as the offer itself.
MLP provide a comprehensive fulfilment service that supports the delivery of all client campaigns. Cash back, vouchers, gift cards, experiential, wine, leisure and more.
A dedicated team work efficiently to meet and exceed challenging service levels in order to surprise and delight our client’s customers. We also offer all our clients the option of our team fulfilling and handling customer enquirers on their behalf – with contact centre facilities if required – reducing the need for internal resources and processes.
Rest assured, being the retained partner of choice for many of the largest banks in the UK, our operation is designed to meet strict customer data handling criteria.